Understanding the role of a head of sales
The Central Role in Driving Revenue and Growth
The head of sales is a pivotal figure in any organization, responsible for leading the sales team and shaping the company’s sales strategy. This role is not just about hitting sales targets—it’s about building a high-performing team, aligning sales and marketing efforts, and driving long-term business growth. The head of sales, sometimes called the sales director or sales head, acts as the bridge between upper management and the sales managers, ensuring that the company’s revenue goals are met through effective sales enablement and management.
Key Responsibilities and Scope of Work
In a typical job description, the head of sales is responsible for:
- Developing and executing sales strategies that support business objectives and revenue growth
- Managing and mentoring sales managers and team members to maximize performance
- Collaborating with marketing and other departments to ensure a unified approach to customer acquisition and retention
- Setting and monitoring sales targets, analyzing performance metrics, and adjusting strategies as needed
- Reporting directly to senior management on sales performance and market trends
This role requires a blend of strategic thinking, hands-on management, and a deep understanding of both the market and customer needs. Experience in sales management, a bachelor degree in business or a related field, and a proven track record in driving revenue are often essential requirements.
Impact on Team and Company Performance
The head of sales shapes the culture and performance of the entire sales team. By setting clear expectations, providing ongoing coaching, and fostering a collaborative environment, this leader ensures that team members are motivated and equipped to achieve their goals. The ability to work closely with sales managers and the marketing director is crucial for aligning efforts and maximizing results.
Understanding the full scope of this role is essential for anyone involved in candidate sourcing or recruitment. For more insights on how succession planning consulting can transform candidate sourcing strategies for leadership roles like this, explore this resource.
Key skills and qualifications to look for
What Makes a Strong Head of Sales?
When evaluating candidates for a head of sales role, it’s essential to look beyond a standard job description. The right person will drive revenue growth, inspire sales managers, and align the team with long term business goals. Here’s what to focus on:
- Leadership and Management Experience: Proven ability to lead sales teams, coach managers, and oversee sales enablement programs. Experience as a sales manager or director sales is often required, with a track record of managing performance and developing team members.
- Strategic Thinking: The head of sales must design and execute sales strategies that support overall business growth. This includes setting sales targets, monitoring revenue, and adapting to market changes.
- Industry Knowledge: Deep understanding of the market, customer needs, and the competitive landscape. Experience in sales marketing or related fields can be a significant advantage.
- Communication Skills: Ability to clearly articulate the sales vision, motivate the team, and work cross-functionally with marketing and business management teams.
- Analytical Abilities: Skilled at using data to track sales performance, forecast revenue, and identify opportunities for improvement.
- Educational Background: A bachelor degree in business, marketing, or a related field is typically expected for a sales head or director sales position.
Key Responsibilities to Highlight
While the head of sales is responsible for driving sales targets and revenue growth, their job extends to shaping the sales strategy, supporting sales managers, and ensuring the sales team’s long term success. They often collaborate with marketing to align campaigns and customer outreach, and work closely with business leaders to set priorities.
Common Challenges in Sourcing Qualified Leaders
Finding candidates who combine strong sales management skills with strategic vision can be tough. Many experienced managers excel at either people management or sales strategy, but not always both. It’s also important to assess cultural fit, as the head sales role requires close collaboration with other directors and team members.
For more insights on how recruiters identify top talent in complex fields, check out this article on how regulatory sciences recruiters find top talent.
Crafting a clear and effective job description
Structuring the Job Description for Maximum Clarity
When writing a job description for a head of sales, clarity and precision are essential. The document should outline not only the sales role itself, but also the expectations, responsibilities, and the impact this leader will have on business growth and revenue. A well-crafted job description helps attract qualified candidates and sets the stage for successful sales management.
- Job Title and Overview: Clearly state the position, such as Head of Sales, Sales Director, or Sales Manager. Summarize the purpose of the role, emphasizing leadership in driving sales strategies and revenue growth.
- Key Responsibilities: Detail the main duties. This includes developing sales strategies, managing sales teams, setting sales targets, collaborating with marketing, and ensuring customer satisfaction. Specify if the role involves sales enablement, sales marketing, or direct management of sales managers and team members.
- Required Skills and Experience: List essential skills like sales management, business development, team leadership, and performance analysis. Highlight the need for experience in managing sales teams, achieving revenue targets, and working closely with marketing and customer teams. Mention if a bachelor degree or equivalent experience is required.
- Performance Metrics: Define how success will be measured. This could include sales targets, revenue growth, team performance, and long-term business objectives.
- Work Environment and Structure: Indicate if the position is full time, the size of the sales team, and reporting lines (for example, to the CEO or a director sales). Clarify the company’s approach to sales strategy and management.
- Growth Opportunities: Describe potential for advancement, such as moving into broader director or executive roles, and the impact the head sales position has on the company’s long-term success.
Remember, a job description is more than a checklist. It should communicate the company’s vision for sales growth and the role’s importance in achieving business goals. For more practical advice on structuring job descriptions and understanding flexible hiring models, check out this practical guide for candidate sourcing.
Challenges in sourcing head of sales candidates
Common Obstacles in Attracting Top Sales Leaders
Finding the right head of sales is rarely straightforward. The role demands a unique blend of sales expertise, leadership, and strategic vision. Many organizations struggle to attract candidates who have a proven track record in driving revenue growth, managing high-performing sales teams, and aligning sales strategies with broader business objectives.
- High Demand, Limited Supply: Experienced sales directors and managers with strong management and sales enablement skills are in high demand. This makes the talent pool for head sales roles highly competitive.
- Complex Job Requirements: The job description often requires a mix of sales, marketing, and business development experience. Candidates must demonstrate leadership, customer focus, and the ability to deliver on sales targets.
- Cultural Fit: Beyond technical skills, companies need leaders who fit the team culture and can inspire long term performance. Assessing this fit can be challenging during the sourcing process.
- Retention Concerns: Sales managers and directors are often approached by multiple companies. Ensuring the selected candidate is committed to the company’s growth and vision is essential for long term success.
Balancing Skills, Experience, and Expectations
Another challenge is balancing the need for a bachelor degree or equivalent experience with the practical skills required for the sales head role. Some candidates may excel in sales management but lack formal education, while others may have impressive academic backgrounds but limited hands-on experience leading sales teams or driving sales strategy.
Organizations must also be clear about what the head of sales will be responsible for. Will the role focus more on sales enablement, direct management of sales team members, or shaping the overall sales strategy? A well-defined job description helps attract candidates who align with the company’s expectations and growth plans.
Market Dynamics and Evolving Expectations
The sales landscape is evolving, with digital transformation and new sales strategies reshaping how teams operate. Candidates for head sales or director sales positions are expected to bring fresh perspectives on sales marketing, customer engagement, and performance management. Keeping up with these changes is crucial for both employers and candidates aiming for success in a full time sales management role.
Sourcing strategies for head of sales positions
Where to Find Top Head of Sales Candidates
Finding the right head of sales for your business is more than just posting a job description and waiting for applications. The best candidates are often already employed, leading teams, and driving revenue growth elsewhere. To reach these high-performing sales managers and directors, you need a proactive sourcing strategy that goes beyond traditional job boards.
- Leverage professional networks: Tap into platforms like LinkedIn to identify experienced sales leaders with a track record in sales management, sales enablement, and revenue growth. Look for those who have managed sales teams, developed sales strategies, and consistently met or exceeded sales targets.
- Industry events and conferences: Attend or sponsor events where sales directors, managers, and heads gather. These venues are ideal for networking with professionals who have the right mix of business acumen, marketing insight, and leadership skills.
- Referrals from trusted sources: Ask your current team members, especially those in sales or marketing roles, for recommendations. Employees often know peers in the industry who are ready for a new challenge or a step up to a head sales role.
- Specialized recruitment agencies: Partner with agencies that focus on executive and sales management placements. They have access to a pool of candidates with the required experience, bachelor degree, and proven performance in sales director or sales manager positions.
What to Highlight in Your Outreach
When reaching out to potential candidates, tailor your message to emphasize what makes your company and the head of sales job unique. Highlight opportunities for long term growth, the chance to lead a high-performing sales team, and the impact they can have on business performance and revenue. Be clear about the responsibilities, such as developing sales strategies, managing team members, and being responsible for sales targets and customer relationships.
Using Data and Technology in Sourcing
Modern sourcing tools can help you identify candidates who match your ideal profile. Use data-driven platforms to filter for experience in sales management, sales marketing, or director sales roles. These tools can also help you assess cultural fit and leadership skills, ensuring you find someone who can drive both short-term results and long-term business growth.
Building a Strong Employer Brand
Top candidates are selective about where they work. Make sure your employer brand communicates your commitment to growth, innovation, and supporting your sales team. Share success stories about how your managers and directors have advanced within the company, and showcase your approach to sales enablement and performance management.
Evaluating and selecting the right candidate
Assessing Leadership and Sales Strategy Fit
Evaluating candidates for a head of sales role goes beyond reviewing resumes and job titles. The right person must demonstrate a proven track record in sales management, team leadership, and revenue growth. Look for candidates who have successfully led sales teams, developed effective sales strategies, and driven business performance in similar environments.Structured Interviewing for Key Competencies
A structured interview process helps reveal whether a candidate’s skills and experience align with your company’s needs. Focus on these areas:- Sales strategy: Ask about how they have built and executed sales strategies that led to measurable revenue growth.
- Team management: Explore their approach to managing sales managers, developing team members, and fostering a high-performance culture.
- Collaboration: Assess their experience working closely with marketing, customer success, and other departments to achieve business goals.
- Performance management: Inquire about how they set sales targets, monitor performance, and adjust strategies for long-term success.
Evaluating Cultural and Organizational Alignment
The head of sales will be responsible for shaping the sales team’s culture and driving alignment with company values. Consider how each candidate’s management style and communication skills fit with your organization. A strong sales director or manager should inspire trust, motivate teams, and support both short-term wins and long-term growth.Practical Assessments and References
Whenever possible, include practical assessments such as case studies or role-play scenarios. These exercises can reveal how candidates approach real-world sales challenges and interact with team members. Don’t skip reference checks—these provide valuable insights into a candidate’s past performance, leadership, and ability to deliver on sales targets.Comparing Qualifications and Experience
Create a simple comparison table to help evaluate candidates:| Criteria | Candidate A | Candidate B | Candidate C |
|---|---|---|---|
| Relevant Sales Experience | 10 years, B2B SaaS | 8 years, FMCG | 12 years, Enterprise Tech |
| Team Size Managed | 25 | 15 | 30 |
| Sales Strategy Development | Yes | Yes | Yes |
| Bachelor Degree | Yes | Yes | Yes |
| Sales Enablement Experience | Yes | No | Yes |